Terms of Service
Covers account creation, conduct rules and dispute resolution. Privacy policy sits alongside—not inside—the ToS.
LEGAL REFERENCE
Your data, your control, our commitment
We protect what matters: your account details, payment history, and gaming activity. This policy shows exactly how topcer33 handles your information from sign-up through every session.
Data SecurityPayment SafetyAccount PrivacyTransparencyYour Rights
Privacy Policy Posture
topcer33 collects and processes personal information to deliver your account, process deposits and withdrawals, and support your gameplay. We operate under privacy standards aligned with Indonesian data protection frameworks and regional guidance for supported markets. Your information—name, contact details, payment data—is stored securely and shared only with payment processors and service providers essential to your account. We do not sell your data.
You retain the right to access, correct, or request deletion of your personal information at any time.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Why your privacy matters here
Encryption Standard
All account logins, payment submissions and personal data travel over TLS 1.2+ encryption. No unencrypted transmission.
Payment Processor Trust
DANA, OVO, GoPay and QRIS integrations are PCI-DSS compliant. We never store raw card or wallet credentials.
No Third-Party Sales
We do not sell, rent or lease your personal data to advertisers, brokers or other external parties.
Regular Audits
Our infrastructure undergoes quarterly security reviews and penetration testing to identify and close vulnerabilities.
GDPR & Regional Compliance
Although Indonesia-based, we respect international privacy frameworks and honour data-subject rights globally.
Incident Response
If a breach occurs, we notify affected users within the legally required timeframe with transparent details and remediation steps.
SIDE BY SIDE
Consistency across our policies
Cookie Policy
Separate document details tracking pixels, session cookies and analytics. Linked from this privacy page for clarity.
Payment Terms
DANA, OVO, GoPay and QRIS terms flow from payment providers. Our privacy policy references but does not override them.
Responsible Play Resources
Linked separately. Privacy policy focuses on data protection, not gameplay limits or account suspension mechanics.
Data Retention Schedule
Login history kept 12 months; transaction records retained per Indonesian tax law (5 years); inactive accounts archived annually.
Third-Party Vendor List
Current processors—hosting, analytics, payment gateways—published on request. Email [email protected] for the full list.
Policy Update Log
Changes posted here with effective dates. You'll see a banner on login if material revisions affect your stored data.
AT A GLANCE
What this policy protects
Account Registration
Your username, email, phone and identity details stay encrypted. We...
Session & Gameplay Data
Your login timestamps, table history, slot spins and live dealer...
Payment & Transaction Records
DANA, OVO, GoPay and QRIS deposits, withdrawals and payouts are...
Device & Location Info
We collect IP address and device type for fraud prevention...
Communication Preferences
Email addresses and phone numbers you provide are used only...
Legal Holds & Compliance
If required by Indonesian law enforcement or regulatory bodies, we...
Your privacy questions answered
Active account data persists for the duration of your membership. After closure, we retain transaction records for five years (Indonesian tax compliance), then archive. Login history deletes after 12 months unless legally required otherwise.
Yes. Request a full data export or deletion via [email protected]. We'll prepare your file within 14 days. Deletion is immediate except for records needed for legal compliance or payment processor requirements.
No. Payment credentials are processed directly by DANA, OVO, GoPay or QRIS. topcer33 sees only transaction confirmation and your payout history—never your actual wallet credentials or card numbers.
We share only with service providers essential to your account—payment processors, hosting platforms, compliance auditors. We never sell your data. Third-party sharing requires your explicit consent or legal mandate.
We notify you immediately via email and in-app alert. Our incident response team isolates affected systems, notifies regulators where required, and offers credit monitoring or account protection services at no cost.
Yes. See our separate Cookie Policy for tracking and session controls. Most preferences are adjustable in your account settings. Essential cookies (login, security) cannot be disabled without breaking your account access.
Log in, go to Account Settings > Privacy & Communications. Toggle notifications, email frequency and data visibility. Changes take effect immediately. Live chat or email [email protected] for urgent adjustments.